TY - BOOK T1 - Inevitable surprises :thinking ahead in a time of turbulence / DA - c2004. CY - New York : AU - Schwartz, Peter, CN - HD30.28 CN - HD30.28 PB - Gotham Books, PP - New York : PY - c2004. ID - 277476 KW - Strategic planning. KW - Business forecasting. KW - Technological innovations. KW - Organizational change. KW - Crisis management. SN - 1592400698 (pbk. : alk. paper) SN - 1592400272 (alk. paper) TI - Inevitable surprises :thinking ahead in a time of turbulence / ER -