@article{280524,
      author = {Graen, George B.},
      url = {http://library.usi.edu/record/280524},
      title = {Dealing with diversity /},
      publisher = {Information Age Publ.,},
      recid = {280524},
      pages = {xi, 264 p. ;},
      address = {Greenwich, Conn. :},
      year = {2003},
}