000282291 000__ 00967cam\a22002894a\45e0 000282291 001__ 282291 000282291 005__ 20210513104719.0 000282291 008__ 031124s2004\\\\maua\\\\\b\\\\001\0\eng\\ 000282291 010__ $$a 2003025723 000282291 020__ $$a0875843980 (alk. paper) 000282291 035__ $$a(OCoLC)ocm53814271 000282291 035__ $$a282291 000282291 040__ $$aDLC$$cDLC$$dC#P 000282291 042__ $$apcc 000282291 049__ $$aISEA 000282291 05000 $$aHF5415.335$$b.B37 2004 000282291 08200 $$a658.8/12$$222 000282291 1001_ $$aBarwise, Patrick. 000282291 24510 $$aSimply better :$$bwinning and keeping customers by delivering what matters most /$$cPatrick Barwise, Seán Meehan. 000282291 260__ $$aBoston :$$bHarvard Business School Press,$$cc2004. 000282291 300__ $$axiv, 216 p. :$$bill. ;$$c25 cm. 000282291 504__ $$aIncludes bibliographical references (p. 197-208) and index. 000282291 650_0 $$aConsumer satisfaction$$xEvaluation. 000282291 650_0 $$aMarketing. 000282291 7001_ $$aMeehan, Seán. 000282291 85200 $$bgen$$hHF5415.335$$i.B37$$i2004 000282291 85641 $$3Table of contents$$uhttp://www.loc.gov/catdir/toc/ecip0411/2003025723.html 000282291 909CO $$ooai:library.usi.edu:282291$$pGLOBAL_SET 000282291 980__ $$aBIB 000282291 980__ $$aBOOK 000282291 994__ $$aE0$$bISE