Winners and losers : how confidence grows or erodes
The locker room and the playing field : booms, busts, streaks, and cycles
Winning streaks : the cycle of success
Why winning streaks end
Losing streaks : powerlessness corrupts and other dynamics of decline
Why losing streaks persist
Turnarounds : the art of building confidence
The turnaround challenge
The first stone : facing facts and restoring responsibility
The second stone : cultivating collaboration
The third stone : inspiring initiative
A culture of confidence : leading a nation from despair to hope
Implications and life lessons
Delivering confidence : the work of leaders
Winning streaks, losing streaks, and the game of life.