@article{284436,
      author = {Banta, Trudy W.},
      url = {http://library.usi.edu/record/284436},
      title = {Hallmarks of effective outcomes assessment /},
      publisher = {Jossey-Bass,},
      recid = {284436},
      pages = {iv, 67 p. :},
      address = {San Franciso, CA :},
      year = {2004},
}