TY - GEN T1 - The ten demandmentsrules to live by in the age of the demanding consumer / DA - c2002. CY - New York : AU - Mooney, Kelly. AU - Bergheim, Laura, CN - EBSCOhost CN - HF5415.5 PB - McGraw-Hill, PP - New York : PY - c2002. N1 - Includes index. ID - 284950 KW - Customer relations. KW - Customer services. KW - Customer loyalty. KW - Consumer satisfaction. SN - 0071415688 (electronic book) TI - The ten demandmentsrules to live by in the age of the demanding consumer / LK - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=78241 UR - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=78241 ER -