000284950 000__ 01407cam\a2200373Ia\4500 000284950 001__ 284950 000284950 005__ 20210513105138.0 000284950 006__ m\\\\\o\\d\\\\\\\\ 000284950 007__ cr\cnunnnunnun 000284950 008__ 030304s2002\\\\nyua\\\\o\\\\\001\0\eng\d 000284950 020__ $$a0071415688 (electronic book) 000284950 035__ $$a(OCoLC)ocm51783551 000284950 035__ $$a284950 000284950 040__ $$aN$T$$cN$T 000284950 049__ $$aINCN 000284950 05014 $$aHF5415.5$$b.M66 2002eb 000284950 08204 $$a658.8/12$$221 000284950 1001_ $$aMooney, Kelly. 000284950 24514 $$aThe ten demandments$$h[electronic resource] :$$brules to live by in the age of the demanding consumer /$$cKelly Mooney with Laura Bergheim. 000284950 260__ $$aNew York :$$bMcGraw-Hill,$$cc2002. 000284950 300__ $$a1 online resource (xviii, 266 p.) :$$bill. 000284950 500__ $$aIncludes index. 000284950 506__ $$aAccess limited to authorized users. 000284950 588__ $$aDescription based on print version record. 000284950 650_0 $$aCustomer relations. 000284950 650_0 $$aCustomer services. 000284950 650_0 $$aCustomer loyalty. 000284950 650_0 $$aConsumer satisfaction. 000284950 7001_ $$aBergheim, Laura,$$d1962- 000284950 77608 $$iPrint version:$$aMooney, Kelly.$$tTen demandments.$$dNew York : McGraw-Hill, c2002$$z0071387390$$w(DLC) 2002003898$$w(OCoLC)49312658 000284950 85280 $$bebk$$hEBSCOhost 000284950 85640 $$3EBSCOhost$$uhttps://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=78241$$zOnline Access 000284950 909CO $$ooai:library.usi.edu:284950$$pGLOBAL_SET 000284950 980__ $$aEBOOK 000284950 980__ $$aBIB 000284950 982__ $$aEbook 000284950 983__ $$aOnline 000284950 994__ $$a92$$bINCNA