000285589 000__ 01871cam\a22003374a\45\0 000285589 001__ 285589 000285589 005__ 20210513105257.0 000285589 008__ 040112s2004\\\\nyua\\\\\b\\\\001\0\eng\\ 000285589 010__ $$a 2004000540 000285589 020__ $$a0465053637 (alk. paper) 000285589 035__ $$a(OCoLC)ocm54029317 000285589 035__ $$a285589 000285589 040__ $$aDLC$$cDLC 000285589 042__ $$apcc 000285589 043__ $$an-us--- 000285589 049__ $$aISEA 000285589 05000 $$aHJ275$$b.O83 2004 000285589 08200 $$a352.4/213/0973$$222 000285589 1001_ $$aOsborne, David,$$d1951- 000285589 24514 $$aThe price of government :$$bgetting the results we need in an age of permanent fiscal crisis /$$cDavid Osborne and Peter Hutchinson. 000285589 260__ $$aNew York :$$bBasic Books,$$cc2004. 000285589 300__ $$axiv, 370 p. :$$bill. ;$$c24 cm. 000285589 504__ $$aIncludes bibliographical references (p. 337-360) and index. 000285589 5050_ $$aGetting a grip on the problem -- Setting the price of government -- Setting the priorities of government : buying results that citizens value (at the price they are willing to pay) -- Strategic reviews : divesting to invest -- Consolidation : smart mergers -- Rightsizing : the right work, the right way, with the right staff -- Buying services competitively -- Rewarding performance, not good intentions -- Smarter customer service : putting customers in the driver's seat -- Don't buy mistrust--eliminate it -- Using flexibility to get accountability -- Make administrative systems allies, not enemies -- Smarter work processes : tools from industry -- Leading the transformation and managing the politics. 000285589 650_0 $$aFiscal policy$$zUnited States$$xStates. 000285589 650_0 $$aBudget$$zUnited States$$xStates. 000285589 651_0 $$aUnited States$$xAppropriations and expenditures. 000285589 651_0 $$aUnited States$$xPolitics and government. 000285589 7001_ $$aHutchinson, Peter,$$d1949- 000285589 85200 $$bgen$$hHJ275$$i.O83$$i2004 000285589 85641 $$3Table of contents$$uhttp://www.loc.gov/catdir/toc/ecip0413/2004000540.html 000285589 909CO $$ooai:library.usi.edu:285589$$pGLOBAL_SET 000285589 980__ $$aBIB 000285589 980__ $$aBOOK 000285589 994__ $$aC0$$bISE