000286280 000__ 01570cam\a22003374a\45\0 000286280 001__ 286280 000286280 005__ 20210513105338.0 000286280 008__ 040819s2005\\\\nyua\\\\\b\\\\001\0\eng\\ 000286280 010__ $$a 2004019679 000286280 0167_ $$a012976098$$2Uk 000286280 020__ $$a0071441883 (pbk. : alk. paper) 000286280 035__ $$a(OCoLC)ocm56334100 000286280 035__ $$a286280 000286280 040__ $$aDLC$$cDLC$$dYDX$$dUKM 000286280 042__ $$apcc 000286280 049__ $$aISEA 000286280 05000 $$aHF5415.32$$b.S75 2005 000286280 08200 $$a658.8/342$$222 000286280 1001_ $$aStinnett, Bill. 000286280 24510 $$aThink like your customer :$$ba winning strategy to maximize sales by understanding how and why your customers buy /$$cBill Stinnett. 000286280 260__ $$aNew York :$$bMcGraw-Hill,$$cc2005. 000286280 300__ $$axxiv, 261 p. :$$bill. ;$$c23 cm. 000286280 5050_ $$aWhy customers buy -- What customers think about -- What customers really want -- How customers perceive value and risk -- The cause and effect of business value -- The value of customer relationships -- How customers buy -- The sales process--redefined -- Anatomy of a buying decision -- Reverse-engineering the buying process -- Elevating the buying process -- Accelerating the buying process. 000286280 650_0 $$aConsumer behavior. 000286280 650_0 $$aSelling. 000286280 650_0 $$aCustomer relations. 000286280 650_0 $$aCustomer loyalty. 000286280 85200 $$bgen$$hHF5415.32$$i.S75$$i2005 000286280 85642 $$3Publisher description$$uhttp://www.loc.gov/catdir/description/mh051/2004019679.html 000286280 85642 $$3Contributor biographical information$$uhttp://www.loc.gov/catdir/bios/mh051/2004019679.html 000286280 85641 $$3Table of contents$$uhttp://www.loc.gov/catdir/toc/ecip0422/2004019679.html 000286280 909CO $$ooai:library.usi.edu:286280$$pGLOBAL_SET 000286280 980__ $$aBIB 000286280 980__ $$aBOOK 000286280 994__ $$aC0$$bISE