@article{287274,
      author = {Wilkinson, Michael,},
      url = {http://library.usi.edu/record/287274},
      title = {The secrets of facilitation : the S.M.A.R.T. guide to  getting results with groups /},
      publisher = {Jossey-Bass,},
      recid = {287274},
      pages = {xviii, 300 p. :},
      address = {San Francisco :},
      year = {2004},
}