Part 1: Foundations of qualitative case study research
The case study approach to research problems
Types and uses of case study research in education
Defining a research problem and selecting a case
Handling theory and literature reviews in case study research
Part 2: Mastering qualitative data collection methods
Conducting effective interviews
Being a careful observer
Mining data from documents
Part 3: Analyzing and reporting case study data
The components of data analysis
Using special techniques and computers to analyze qualitative data
Dealing with validity, reliability, and ethics in case study research
Writing the case study report.