It's all about service :: how to lead your people to care for your customers /: Ray Pelletier.

Name: It's all about service : how to lead your people to care for your customers / Ray Pelletier.
ISBN: 0471716758

It's all about service : how to lead your people to care for your customers / Ray Pelletier.

Pelletier, Ray, 1948-

2005

HF5415.5 .P45 2005 (Mapit)

Available at General Collection

Formats

Title

It's all about service : how to lead your people to care for your customers / Ray Pelletier.

Author

ISBN

0471716758

Published

Hoboken, N.J. : John Wiley & Sons, Inc., [2005]

Copyright

Language

English

Description

xxiv, 232 pages ; 24 cm

Call Number

HF5415.5 .P45 2005

Dewey Decimal Classification

658.8/12

Note

Includes index.

Linked Resources

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