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Decision making, problem solving, and critical thinking: requisites for successful leadership and management
Introduction to management and management decision making
Developing leadership
Ethics, law, and advocacy
Legal and legislative issues
Patient, subordinate, and professional advocacy
The planning hierarchy and strategic planning
Planned change
Time management
Fiscal planning
Career development
Organizational structure
Understanding organizational, political, and personal power
Organizing patient care
Preliminary staffing functions: employee recruitment, selection


Placement, and indoctrination
Meeting staff socialization and educational needs for team building
Staffing needs and scheduling policies
Creating a motivating climate
Organizational, interpersonal, and group communication
Delegation
Managing conflict
Understanding collective bargaining, unionization, and employment laws
Quality control
Performance appraisal
Problem employees: rule breakers, marginal employees, and the chemically or mentally impaired.

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