@article{289175,
      author = {Kramer, Roderick M. and Cook, Karen S.},
      url = {http://library.usi.edu/record/289175},
      title = {Trust and distrust in organizations : dilemmas and  approaches /},
      publisher = {Russell Sage Foundation,},
      recid = {289175},
      pages = {xii, 381 p. :},
      address = {New York :},
      year = {2004},
}