The art of managing everyday conflict [electronic resource] : understanding emotions and power struggles / Erik A. Fisher and Steven W. Sharp.
Fisher, Erik A., 1966-; Sharp, Steven W.
2004
HM1121 .F57 2004eb
Available Online

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Title The art of managing everyday conflict [electronic resource] : understanding emotions and power struggles / Erik A. Fisher and Steven W. Sharp.
Author Fisher, Erik A., 1966-
ISBN 0313052174 (electronic bk.)
Publication Details Westport, Conn. : Praeger, 2004.
Language English
Description 1 online resource (xiii, 236 p.) : ill.
Call Number HM1121 .F57 2004eb
Dewey Decimal Classification 303.6/9
Bibliography, etc. Note Includes bibliographical references (p. [233]) and index.
Access Note Access limited to authorized users.
Source of Description Description based on print version record.
Added Author Sharp, Steven W.
Available in Other Form Art of managing everyday conflict.
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Record Appears in Online Resources > Ebooks
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Hierarchical power systems and how they cause conflict
Equity power systems and how they remove conflict
The problem with all-or-nothing situations
The players
The role of emotion
Communicating emotion
Emotions viewed as strong or powerful
Emotions viewed as weak or less powerful
Conflict and power struggles within the self
Power and the family
Power and intimate relationships
Power in the workplace
Understanding power struggles and conflict
So, what do I do now? Conflict resolution strategies
Putting it all together.

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