000290434 000__ 01398cam\a22003254a\45\0 000290434 001__ 290434 000290434 005__ 20210513110216.0 000290434 008__ 050119s2005\\\\caua\\\\\bf\\\001\0\eng\\ 000290434 010__ $$a 2005001675 000290434 0167_ $$a013118650$$2Uk 000290434 020__ $$a0787979198 (alk. paper) 000290434 035__ $$a(OCoLC)ocm57514956 000290434 035__ $$a290434 000290434 040__ $$aDLC$$cDLC$$dUKM$$dC#P 000290434 042__ $$apcc 000290434 049__ $$aISEA 000290434 05000 $$aHF5415.5$$b.G345 2005 000290434 08200 $$a658.8/12$$222 000290434 1001_ $$aGalbraith, Jay R. 000290434 24510 $$aDesigning the customer-centric organization :$$ba guide to strategy, structure, and process /$$cJay R. Galbraith. 000290434 250__ $$a1st ed. 000290434 260__ $$aSan Francisco :$$bJossey-Bass,$$cc2005. 000290434 300__ $$axvi, 184 p. :$$bill. ;$$c24 cm. 000290434 440_0 $$aJossey-Bass business & management series 000290434 504__ $$aIncludes bibliographical references (p. 173) and index. 000290434 5050_ $$aSurviving the customer revolution -- Customer-centricity : how much is enough? -- Light-level application -- Medium-level application -- Complete-level application -- Alternate high-level solutions companies -- Designing a customer-centric organization -- Leading through management processes. 000290434 650_0 $$aCustomer relations$$xManagement$$vHandbooks, manuals, etc. 000290434 650_0 $$aStrategic planning$$vHandbooks, manuals, etc. 000290434 85200 $$bgen$$hHF5415.5$$i.G345$$i2005 000290434 85641 $$3Table of contents$$uhttp://www.loc.gov/catdir/toc/ecip056/2005001675.html 000290434 909CO $$ooai:library.usi.edu:290434$$pGLOBAL_SET 000290434 980__ $$aBIB 000290434 980__ $$aBOOK 000290434 994__ $$aC0$$bISE