TY - GEN AU - Spath, Patrice. CN - EBSCOhost CN - RA399.A3 CY - Chicago, Ill. : DA - c2004. ID - 290613 KW - Medical care KW - Total quality management KW - Malcolm Baldrige National Quality Award. KW - Organizational change KW - Health services administration KW - Health facilities LK - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=120883 PB - Health Administration Press, PP - Chicago, Ill. : PY - c2004. SN - 1417568275 (electronic bk.) T1 - Leading your healthcare organization to excellencea guide to using the Baldrige criteria / TI - Leading your healthcare organization to excellencea guide to using the Baldrige criteria / UR - https://univsouthin.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=120883 ER -