TY  - BOOK
T1  - The library's continuous improvement fieldbook :29 ready-to-use tools /
DA  - 2003.
CY  - Chicago :
AU  - Laughlin, Sara,
AU  - Shockley, Denise Sisco.
AU  - Wilson, Ray,
CN  - Z678
CN  - Z678
PB  - American Library Association,
PP  - Chicago :
PY  - 2003.
ID  - 292991
KW  - Library administration
KW  - Total quality management
KW  - Library administration
KW  - Total quality management
SN  - 0838908594 (pbk.)
TI  - The library's continuous improvement fieldbook :29 ready-to-use tools /
LK  - http://www.loc.gov/catdir/toc/ecip043/2003010432.html
UR  - http://www.loc.gov/catdir/toc/ecip043/2003010432.html
ER  -