Successful manager's handbook : develop yourself, coach others / Susan H. Gebelein [and others].

Analyze issues
Make sound decisions
Act strategically
Leverage innovation
Employ financial acumen
Manage globally
Influence others
Engage and inspire
Build talent
Coach and develop others
Promote collaboration and teamwork
Foster open communication
Speak with impact
Listen attentively
Write effectively
Establish relationships
Manage conflict
Increase cultural competence
Focus on customers
Manage execution
Build realistic plans
Manage and improve processes
Manage change
Show drive and initiative
Lead courageously
Establish trust
Show adaptability
Learn continuously.