@article{294277,
      note = {Title from disc surface.},
      url = {http://library.usi.edu/record/294277},
      title = {Song Airlines [videorecording] /},
      publisher = {Films for the Humanities and Sciences,},
      abstract = {"John Selvaggio has spent 35 years rising through the  ranks to become president of Delta's low-cost carrier Song.  Will he be able to cope as he rolls up his sleeves and  volunteers to work, once again, on the front line? This  video tracks John's trials as a gate agent, flight  attendant, baggage handler, and remover of lavatory waste.  Exposed to the daily struggles faced by employees on the  customer side of the airline industry, he develops a deeper  understanding of the teamwork, dedication, and sheer talent  of his staff"--Container.},
      recid = {294277},
      pages = {1 videodisc (48 min.) :},
      address = {Princeton, N.J. :},
      year = {2004},
}