TY - BOOK AU - Chapman, Jonathan, CN - TS170.5 CN - TS170.5 CY - London ; CY - Sterling, VA : DA - 2005. ID - 294388 KW - New products KW - Product life cycle PB - Earthscan, PP - London ; PP - Sterling, VA : PY - 2005. SN - 1844071812 (pbk.) SN - 1844071804 T1 - Emotionally durable design :objects, experiences, and empathy / TI - Emotionally durable design :objects, experiences, and empathy / ER -