TY - BOOK T1 - The ice cream maker :an inspiring tale about making quality the key ingredient in everything you do / DA - 2005. CY - New York : AU - Chowdhury, Subir. ET - 1st ed. CN - HD62.15 CN - HD62.15 PB - Currency/Doubleday, PP - New York : PY - 2005. ID - 296949 KW - Total quality management. KW - Total quality control. KW - Management KW - Customer relations. SN - 0385514786 TI - The ice cream maker :an inspiring tale about making quality the key ingredient in everything you do / ER -