Satisfaction :: how every great company listens to the voice of the customer /: Chris Denove and James D. Power IV.

Name: Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.
ISBN: 1591841097

Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.

Denove, Chris.; Power, James D.

2006

HF5415.335 .D46 2006 (Mapit)

Available at General Collection

Formats

Title

Satisfaction : how every great company listens to the voice of the customer / Chris Denove and James D. Power IV.

Author

ISBN

1591841097

Published

New York : Portfolio, 2006.

Language

English

Description

xxi, 266 pages : illustrations ; 24 cm

Item Number

9781591841098

Call Number

HF5415.335 .D46 2006

Dewey Decimal Classification

658.8/343

Note

Includes index.

Added Author

Record Appears in