@article{307241,
      recid = {307241},
      author = {Cokins, Gary.},
      title = {Performance management : finding the missing pieces (to  close the intelligence gap) /},
      publisher = {Wiley,},
      address = {Hoboken, N.J. :},
      pages = {xx, 284 p. :},
      year = {2004},
      url = {http://library.usi.edu/record/307241},
}