pt. I. Nursing homes and theories of abuse
1. The nature of nursing homes
Myths and facts about nursing homes
How nursing homes got started
Nursing homes as bureaucracies
Nursing homes as total institutions
Barriers to nursing home abuse research
2. Nursing aides : the backbone of care in nursing homes
Workforce issues and problems of nursing home aides
Narratives of nursing home aides
3. Understanding abuse
Why nursing homes may be good for abusers
Nursing homes and the motivated offender
Patients and their possessions as suitable targets
Guardianship in nursing homes
Countervailing forces
Summary
pt. II. Nursing home theft
4. Employees and theft
Results from the survey of employees
Conclusions about employees
5. The victims and their families
Family members' reports of theft
What is stolen?
Conclusion
6. Preventing and reducing theft
Theft precautions for patients
Theft precautions for nursing homes
Reporting of theft
Theft prevention training programs
pt. III. Physical and mental maltreatment
7. Physical abuse and neglect
Abandonment, segregation, and neglect
Government reform committee
Types of physical abuse
Sexual abuse
Neglect
8. Psychological abuse and neglect
Types of psychological abuse
Some effects of psychological abuse
Neglect
9. Reducing the risk of physical and psychological abuse
Screening practices
Staff education and training
Advocacy
pt. IV. Fraud, reform, and recommendations
10. Exploitation of nursing home patients : their finances and rights
Financial abuse
Reform of nursing home regulations
11. Summary and conclusions
Appendix. Methodology
Data collection
Employee questionnaires
Measuring theft
Response rates from the survey of employees
Victimization survey
Family members' questionnaire
Glossary.