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Foreword / Jack Stack
Introduction
Part 1. Energizing individuals
Building morale
Empowerment, independence, and autonomy
One-to-one communication
Soliciting suggestions
Encouraging creativity
Training and development
Interesting, challenging work
Part 2. Energizing teams
A clear purpose and well-defined goals
Team spirit
Productive meetings
Team initiative
Team suggestions
Creative teams
Self-managed work teams
Part 3. Energizing organizations. Policies and procedures
Fostering independence and autonomy
Organizational flexibility
Organizational communication
Suggestion programs
Work environment and benefits
Employee ownership and stock options
Community involvement
Index
About the author.

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