@article{310404,
      author = {Dillman, Don A.,},
      url = {http://library.usi.edu/record/310404},
      title = {Mail and internet surveys : the tailored design method /},
      publisher = {Wiley,},
      recid = {310404},
      pages = {xviii, 523 p. :},
      address = {Hoboken, N.J. :},
      year = {2007},
}