1. Web searching and the teaching paradox
Online searching background
Internet information growth
Origins of the Web
Instructional background
The teaching connection
Teaching simplicity
The state of Web searching today
Changing patterns
2. Understanding our audience
General audience characteristics
Novices
Know-it-alls
Experienced users
Pairing strategies for hands-on workshops
Audience assessment
Navigation versus search confusion
Remembering what we did not know
Box confusion
Address confusion
Button confusion
Browser differences and problems
Operating system and hardware issues
Adaptability and change
3. Choosing the instructional session type
Hands-on sessions
Advantages
Disadvantages
Facilities
Planning
Exercises
Lecture and demonstration sessions
Advantages
Disadvantages
Facilities
Planning
Semi-online tutorials
Capturing a screen shot within PowerPoint
Course coverage and distance education
Other settings and approaches


4. Online tutorials : friend or foe?
Advantages
Disadvantages
Issues with online tutorials for Web searching
Search engine inconsistencies
Search feature changes
Databases changes
Online tutorial examples
Web search guide tutorial : research, Web searching
Finding information on the Internet : a tutorial
Internet tutorials
LearnAndGo, searching the Web
Quick tutorial on searching the Internet
Net.TUTOR : using Web search tools
Interactive tutorials : Internet search tips and mouse exercise
Tutorial : site clustering and filtering
The information cycle
Information literacy online tutorials
Finding tutorials
Tutorials : worth the effort?
5. Organization : focus, length, and goals
Primary session focus
Pure Web searching
Basic Internet training
Advanced Internet training
Part of multiple sessions
Course-integrated bibliographic instruction
Session length
Variations in length
Ideal length
The burnout paradox
Goal setting
A collection of goals
How many main goals?
Specific objectives
Bringing it all together


6. Terminology
Importance of terminology
Definitions
Search engine
Directory
Portal
Metasearch engine
Ad bidding engine
Answer engine
Metasite
News search engine
Opinion engine
Site search engine
Invisible Web
Other terminology distinctions
Final thoughts on terminology
7. Content : Web search features
Search features
Phrase searching
Boolean searching
Truncation
Field searching
Limits
Stop words and case sensitivity
Sorting
The teaching choice
8. Content : primary concepts
Research process
Question analysis
Using more than one search tool
Search engines versus directories
Evaluation
Which primary concepts to teach
Recent changes in teaching topics
Additional concepts to consider
Identifying ads
Understanding Web addresses (or URLs)
Understanding databases
Teaching change
9. Additional content : image searching, news, Usenet, and more
News
Usenet newsgroups and opinions
Pictures and images
Multimedia
Phone numbers
Bibliographic databases
Subject-specific sites
Invisible Web
The lost obvious


10. The search engines
The starting point
Ask
Exalead
Gigablast
Google
MSN search
Windows Live
Yahoo!
Directories
11. Creating a framed workshop Web page
Advantages and disadvantages of frames
Frames code and explanation
Top page with frameset
Left frame table of contents
Content pages
Exercise pages frame set
Exercise one top frame : JavaScript and a form
Other exercise pages
Solutions for frame breakers
12. Presentation tips, tricks, and shortcuts
Keyboard shortcuts
General Windows shortcuts
Browser shortcut keys
Shortcuts for filling out forms
Other shortcuts
Quick links and the personal toolbar
Bookmarklets
Zapping images, animations, and more
Bookmarklets for Web searching
The pop-up presence
The shortcut advantage
13. Tales from the trenches : anecdotes, examples, and exercises
Analogies, sayings, and terminology tales
Boolean examples
Exercises
Unexpected answers
Limitations of search engines
Failures
Facilities failures
The team teaching danger
Web site instruction and the Web searching paradox
Lost interest
Formulas for success
Afterword
Appendix A. The trainers : introduction to the interviewees
Appendix B. Sample handouts and other training material
Appendix C. URL list.