TY  - BOOK
N2  - "The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations"--P. x.
AB  - "The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations"--P. x.
T1  - Assessing ILL/DD services :new cost-effective alternatives /
DA  - c2004.
CY  - Washington, DC :
AU  - Jackson, Mary E.
CN  - Z713
CN  - Z713
PB  - Association of Research Libraries,
PP  - Washington, DC :
PY  - c2004.
ID  - 310652
KW  - Academic libraries
KW  - Research libraries
KW  - Interlibrary loans.
KW  - Document delivery.
SN  - 159407657X (pbk.)
SN  - 9781594076572 (pbk.)
TI  - Assessing ILL/DD services :new cost-effective alternatives /
ER  -