Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management / Rowland Hayler, Michael D. Nichols.
2007
HG173 .H39 2007 (Mapit)
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Title
Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management / Rowland Hayler, Michael D. Nichols.
Author
ISBN
0071470379 (alk. paper)
9780071470377 (alk. paper)
9780071470377 (alk. paper)
Publication Details
New York : McGraw-Hill, c2007.
Language
English
Description
xiv, 248 p. : ill. ; 24 cm.
Call Number
HG173 .H39 2007
Dewey Decimal Classification
332.1068/4
Bibliography, etc. Note
Includes bibliographical references (p. 241-242) and index.
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