TY - BOOK AU - Hayler, Rowland. AU - Nichols, Michael CN - HG173 CN - HG173 CY - New York : DA - c2007. ID - 310790 KW - Financial services industry KW - Six sigma (Quality control standard) KW - Quality control. LK - http://www.loc.gov/catdir/toc/ecip0615/2006019087.html LK - http://www.loc.gov/catdir/enhancements/fy0662/2006019087-b.html LK - http://www.loc.gov/catdir/enhancements/fy0662/2006019087-d.html PB - McGraw-Hill, PP - New York : PY - c2007. SN - 0071470379 (alk. paper) SN - 9780071470377 (alk. paper) T1 - Six sigma for financial services :how leading companies are driving results using lean, six sigma, and process management / TI - Six sigma for financial services :how leading companies are driving results using lean, six sigma, and process management / UR - http://www.loc.gov/catdir/toc/ecip0615/2006019087.html UR - http://www.loc.gov/catdir/enhancements/fy0662/2006019087-b.html UR - http://www.loc.gov/catdir/enhancements/fy0662/2006019087-d.html ER -