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Table of Contents
Introduction : an overview of tangible culture
We can't do this the traditional way : IBM's acquisition of PricewaterhouseCoopers consulting
Traditional approaches to culture transformation : how others have dealt with the challenge
How to get to the right place the right way : outcome narratives
The good thing that can cause big trouble : right vs. right
The unseen hand that propels organizational action : business practices
Putting it all together : business practices alignment method
Mergers and acquisitions : managing the common sources of culture clash
Alliances : finding ways to leverage your collective capabilities
Major restructuring : gaining sustained value from your organization
Major transformation : addressing you plan's hidden barrier
Key decisions and everyday business : extending tangible culture into the operational parts of your business
The co-operators : using business practices to clarify expectations
Sales pipeline : using right vs. right to differentiate issues.
We can't do this the traditional way : IBM's acquisition of PricewaterhouseCoopers consulting
Traditional approaches to culture transformation : how others have dealt with the challenge
How to get to the right place the right way : outcome narratives
The good thing that can cause big trouble : right vs. right
The unseen hand that propels organizational action : business practices
Putting it all together : business practices alignment method
Mergers and acquisitions : managing the common sources of culture clash
Alliances : finding ways to leverage your collective capabilities
Major restructuring : gaining sustained value from your organization
Major transformation : addressing you plan's hidden barrier
Key decisions and everyday business : extending tangible culture into the operational parts of your business
The co-operators : using business practices to clarify expectations
Sales pipeline : using right vs. right to differentiate issues.