The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Michelli, Joseph A., 1960-
2007
HD9199.U52 S735 2007 (Mapit)
Available at General Collection

Items

Details

Title The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Author Michelli, Joseph A., 1960-
ISBN 0071477845 (alk. paper)
9780071477840
Imprint New York : McGraw-Hill, c2007.
Language English
Description xiv, 208 p. ; 22 cm.
Call Number HD9199.U52 S735 2007
Dewey Decimal Classification 658
Bibliography, etc. Note Includes bibliographical references (p. 183-193) and index.
Record Appears in On-Campus Resources > Books
All Resources
Introduction
Principle #1- make it your own
Principle #2- everything matters
Principle #3- surprise and delight
Principle #4- embrace resistance
Principle #5- leave your mark
A final word.

Browse Subjects

Show more subjects...

Statistics

from
to
Export