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000312410 001__ 312410
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000312410 010__ $$a  2005048110
000312410 020__ $$a1885167628
000312410 020__ $$a9781885167620
000312410 035__ $$a(OCoLC)ocm60375516
000312410 035__ $$a312410
000312410 040__ $$aDLC$$cDLC$$dYDXCP$$dBAKER$$dOCO$$dVP@$$dIBS$$dOCLCQ$$dBTCTA
000312410 042__ $$apcc
000312410 049__ $$aISEA
000312410 05000 $$aHF5415.335$$b.K37 2005
000312410 08200 $$a658.8/12$$222
000312410 1001_ $$aKaplan, Steve,$$d1960-
000312410 24510 $$aBag the elephant! :$$bhow to win & keep big customers /$$cSteve Kaplan.
000312410 260__ $$aAustin, TX :$$bBard Press,$$cc2005.
000312410 300__ $$a207 p. :$$bill. ;$$c24 cm.
000312410 500__ $$aIncludes index.
000312410 5050_ $$aYour elephant is waiting -- The secret life of the elephant -- Romancing your elephant -- Leveraging your elephant's power -- Five killer mistakes.
000312410 650_0 $$aConsumer satisfaction.
000312410 650_0 $$aSuccess in business.
000312410 650_0 $$aTarget marketing.
000312410 85200 $$bgen$$hHF5415.335$$i.K37$$i2005
000312410 909CO $$ooai:library.usi.edu:312410$$pGLOBAL_SET
000312410 980__ $$aBIB
000312410 980__ $$aBOOK
000312410 994__ $$aC0$$bISE