Items
Details
Table of Contents
Customer attitudes : should you even care?
Asking the right questions
How the big guys do it : large-company research
How to get started
How much does research cost?
Using research professionals
How much research should you do?
The research plan
Focus groups
Brainstorming and other ideation processes
Surveys
Writing questionnaires
Sampling
How to conduct surveys
Organizing data
Statistical techniques
Telling the story : analyzing survey results
Putting results into action.
Asking the right questions
How the big guys do it : large-company research
How to get started
How much does research cost?
Using research professionals
How much research should you do?
The research plan
Focus groups
Brainstorming and other ideation processes
Surveys
Writing questionnaires
Sampling
How to conduct surveys
Organizing data
Statistical techniques
Telling the story : analyzing survey results
Putting results into action.