TY  - BOOK
T1  - Branded customer service :the new competitive edge /
DA  - c2004.
CY  - San Francisco, CA :
AU  - Barlow, Janelle,
AU  - Stewart, Paul,
ET  - 1st ed.
CN  - HF5415.5
CN  - HF5415.5
PB  - Berrett-Koehler,
PP  - San Francisco, CA :
PY  - c2004.
ID  - 313025
KW  - Customer services.
KW  - Business names.
KW  - Brand name products.
SN  - 9781576754047 (pbk.)
SN  - 1576754049 (pbk.)
SN  - 1576752984
SN  - 9781576752982
TI  - Branded customer service :the new competitive edge /
LK  - http://www.loc.gov/catdir/enhancements/fy0715/2004047605-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0715/2004047605-d.html
ER  -