Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart.
2004
HF5415.5 .B3667 2004 (Mapit)
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Details
Title
Branded customer service : the new competitive edge / Janelle Barlow and Paul Stewart.
Author
Edition
First edition.
ISBN
9781576754047 (pbk.)
1576754049 (pbk.)
1576752984
9781576752982
1576754049 (pbk.)
1576752984
9781576752982
Published
San Francisco, CA : Berrett-Koehler, [2004]
Copyright
©2004
Language
English
Description
xii, 259 pages : illustrations ; 24 cm
Call Number
HF5415.5 .B3667 2004
Dewey Decimal Classification
658.8/12
Bibliography, etc. Note
Includes bibliographical references (p. 243-2445) and index.
Access Note
Access (to electronic version) restricted to authorized users.
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