@article{313048,
      author = {Phillips, Jack J., and Phillips, Patricia Pulliam.},
      url = {http://library.usi.edu/record/313048},
      title = {Proving the value of HR : how and why to measure ROI /},
      publisher = {Society for Human Resource Management,},
      recid = {313048},
      pages = {xviii, 210 p. :},
      address = {Alexandria, Va. :},
      year = {2005},
}