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000315347 001__ 315347
000315347 005__ 20210513114517.0
000315347 008__ 061026s2007\\\\nyua\\\\\b\\\\001\0\eng\\
000315347 010__ $$a  2006035405
000315347 020__ $$a9781563273469
000315347 020__ $$a1563273462
000315347 035__ $$a(OCoLC)ocm74649065
000315347 035__ $$a315347
000315347 040__ $$aDLC$$cDLC$$dBTCTA$$dYDXCP$$dBAKER
000315347 049__ $$aISEA
000315347 05000 $$aHD58.9$$b.B754 2007
000315347 08200 $$a658.4/013$$222
000315347 1001_ $$aBrown, Mark Graham.
000315347 24510 $$aBeyond the balanced scorecard :$$bimproving business intelligence with analytics /$$cMark Graham Brown.
000315347 260__ $$aNew York :$$bProductivity Press,$$cc2007.
000315347 300__ $$axvi, 233 p. :$$bill. ;$$c24 cm.
000315347 504__ $$aIncludes bibliographical references and index.
000315347 5050_ $$aForeword -- Introduction -- Beyond first-generation balanced scorecards -- Analytics: a new way of tracking organizational performance -- The analytics-based scorecard: adding more business intelligence to your metrics -- Customer relationship analytics: meaningful metrics that predict loyalty -- External analytics: quantifying factors that can make or break your business -- People analytics: measuring your most important asset -- Operational analytics: key internal metrics of quality, productivity, timeliness and innovation -- Strategic and financial metrics: measuring what really matters -- Beyond the balanced scorecard: from performance measurement to performance management -- Final thoughts -- Appendix -- References -- Index -- About the author.
000315347 650_0 $$aOrganizational effectiveness$$xEvaluation.
000315347 650_0 $$aPerformance$$xManagement.
000315347 650_0 $$aBusiness intelligence.
000315347 650_0 $$aBusiness mathematics.
000315347 85200 $$bgen$$hHD58.9$$i.B754$$i2007
000315347 85641 $$3Table of contents only$$uhttp://www.loc.gov/catdir/toc/ecip073/2006035405.html
000315347 909CO $$ooai:library.usi.edu:315347$$pGLOBAL_SET
000315347 980__ $$aBIB
000315347 980__ $$aBOOK
000315347 994__ $$aC0$$bISE