@article{316355,
      recid = {316355},
      author = {Parker, James F.},
      title = {Do the right thing : how dedicated employees create loyal  customers and large profits /},
      publisher = {Wharton School Pub.,},
      address = {Upper Saddle River, N.J. :},
      pages = {ix, 263 p. :},
      year = {2008},
      note = {Includes index.},
      url = {http://library.usi.edu/record/316355},
}