000316355 000__ 01204cam\a2200325\a\4500
000316355 001__ 316355
000316355 005__ 20210513114757.0
000316355 008__ 070514s2008\\\\njua\\\\\\\\\\001\0\eng\\
000316355 010__ $$a  2007018393
000316355 019__ $$a154806633
000316355 020__ $$a9780132343343 (alk. paper)
000316355 020__ $$a0132343347 (alk. paper)
000316355 035__ $$a(OCoLC)ocn128236573
000316355 035__ $$a316355
000316355 040__ $$aDLC$$cDLC$$dBAKER$$dBTCTA$$dYDXCP$$dC#P$$dISE
000316355 043__ $$an-us---
000316355 049__ $$aISEA
000316355 05000 $$aHE9803.S68$$bP37 2008
000316355 08200 $$a387.7068/3$$222
000316355 1001_ $$aParker, James F.$$q(James Francis),$$d1947-
000316355 24510 $$aDo the right thing :$$bhow dedicated employees create loyal customers and large profits /$$cJames F. Parker.
000316355 260__ $$aUpper Saddle River, N.J. :$$bWharton School Pub.,$$cc2008.
000316355 300__ $$aix, 263 p. :$$bill. ;$$c21 cm.
000316355 500__ $$aIncludes index.
000316355 506__ $$aAccess (to electronic version) restricted to authorized users.
000316355 61020 $$aSouthwest Airlines Co.$$xManagement.
000316355 650_0 $$aAirlines$$zUnited States$$xManagement.
000316355 650_0 $$aCustomer relations$$zUnited States.
000316355 650_0 $$aCustomer services$$zUnited States.
000316355 85200 $$bgen$$hHE9803.S68$$iP37$$i2008
000316355 85641 $$3Table of contents only$$uhttp://www.loc.gov/catdir/toc/ecip0718/2007018393.html
000316355 909CO $$ooai:library.usi.edu:316355$$pGLOBAL_SET
000316355 980__ $$aBIB
000316355 980__ $$aBOOK