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Financial principles
Management and human resources
Safety, risk management, and privacy
Concierge and reception
Resident relations and health
Transportation
Activities and enrichment
Food and beverage service
Dining services
Housekeeping
Laundry
Maintenance and capital improvements
Marketing
Sales
Coordinating the move
Managing turnover: operating and marketing stabilized communities
Personal care
Caring for people with memory impairment
Architectural design considerations.

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