UNIT 1: TEAM DEVELOPMENT AND LEADERSHIP: Effective teams
Conflict management
Team performance: evaluating results
Transformation and transitions
Transforming teams for decisions
UNIT 2: BUILDING DECISION-MAKING SKILLS: Making effective decisions
Leading the adult-to-adult workplace: who am I leading?
Creating a context for empowerment: structuring for shared decision making
Engaging decision makers: empowering others to lead
The person of the leader: how do I lead?
UNIT 3: ACCOUNTABILITY: Performance accountability: competence for the work
Role accountability: the ownership of work
Accountability and excellence
Accountability and evidence
UNIT 4: STRUCTURING FOR EXCELLENCE: BUILDING A CONTEXT FOR RETENTION: Structuring for excellence: what is structure?
Supporting the structure
Staff leadership
Advancing the practice of nursing
Sustaining excellence
UNIT 5: SEARCHING FOR EXCELLENCE: RECRUITING THE BEST: Assessing the workplace
Market realities of recruiting
Selling your organization
Interviewing for excellence
Socializing new employees
UNIT 6: BUILDING THE FUTURE OF EXCELLENCE: MENTORING, LEARNING, AND LIVING LEADERSHIP: Synthesis: the new role of the leader
Modeling and mentoring leadership
Managing risk and vulnerability
Practice in a world of uncertain expectations
Building relationships in the new age of work.