@article{318325,
      recid = {318325},
      author = {Bergman, Emily. and Kappler, Andrea.},
      title = {New supervisors in technical services : a management guide  using checklists /},
      publisher = {Technical Services and Systems Committee, Systems and  Services Section, Library Administration and Management  Association,},
      address = {Chicago :},
      pages = {130 p. ;},
      year = {2007},
      url = {http://library.usi.edu/record/318325},
}