@article{318853,
      author = {Frankel, Alex.},
      url = {http://library.usi.edu/record/318853},
      title = {Punching in : the unauthorized adventures of a front-line  employee /},
      publisher = {Collins/HarperCollins Publishers,},
      recid = {318853},
      pages = {222 p. ;},
      address = {New York :},
      year = {2007},
}