@article{31962,
      recid = {31962},
      author = {O'Connell, Sandra E.,},
      title = {The manager as communicator /},
      publisher = {Harper & Row,},
      address = {San Francisco :},
      pages = {xii, 192 p. ;},
      year = {1979},
      url = {http://library.usi.edu/record/31962},
}