@article{323311,
      recid = {323311},
      author = {Snyder, Nancy Tennant, and Duarte, Deborah L.,},
      title = {Unleashing innovation : how Whirlpool transformed an  industry /},
      publisher = {Jossey-Bass,},
      address = {San Francisco :},
      pages = {xxiv, 244 p. :},
      year = {2008},
      url = {http://library.usi.edu/record/323311},
}