Introductions: making your acquaintance
Conversations & networking for career success: when talk's not cheap
Your professional presence-appearance are (almost) everything
Interviewing: what you say is what gets you what you want
Communication technology: controlling it before it controls you
Mingling amongst the cocktail set: juggling drinks and hors d'oeuvres
Dining etiquette: how dining etiquette and business success can go hand-in-hand
Thank-you notes and business letters: expressing gratitude
Business travel and etiquette: jet setting to success
Going global: business and etiquette around the world: basic preparations.