@article{325873,
      author = {Kohut, Margaret R.},
      url = {http://library.usi.edu/record/325873},
      title = {The complete guide to understanding, controlling, and  stopping bullies & bullying at work : a complete guide  for managers, supervisors, and co-workers /},
      publisher = {Atlantic Pub. Group,},
      recid = {325873},
      pages = {285 p. :},
      address = {Ocala, Fla. :},
      year = {2008},
}