@article{326805,
      author = {Woodward, Jeannette A.},
      url = {http://library.usi.edu/record/326805},
      title = {Creating the customer-driven academic library /},
      publisher = {American Library Association,},
      recid = {326805},
      pages = {xi, 194 p. ;},
      address = {Chicago :},
      year = {2009},
}